California Privacy Notice - Yohana

Yohana

California Privacy Notice

Effective Date: September 12, 2024

The Yohana app and services were originally created by Yohana LLC, a company within the Panasonic group of companies. Effective as of August 30, 2024. Yohana LLC has changed its name to Panasonic Well LLC, but remains a company within the Panasonic group. For continuity purposes, in this Privacy Notice we will continue to refer to the Yohana services and Panasonic Well LLC as “Yohana.”

Privacy Rights Under California Law. If you’re a California resident, you have certain privacy rights under California law. Those rights include those described here. Capitalized words used in this notice have the meaning established in our Privacy Policy.

  • Right to request disclosure of information collected. You have the right to request details on the specific personal data we’ve collected about you. We provide detailed information about the types of information we collect in our Privacy Policy, but you may also contact us directly to inquire about your personal data specifically, as described in the section below.
  • Right to request disclosure of information shared or sold. First, we do not sell your personal data. That said, we do share certain data about some of our users with service providers. This sharing is outlined in our Privacy Policy, as well as below. And you do have the right under CCPA to contact us at any time, as described in the section below, to request this information from us.
  • Right to opt out of selling of your personal data. As stated above, we do not sell your personal data within the meaning of the CCPA.
  • Right to request deletion of data. You have the right to request deletion of your data, unless an exception applies. Examples of exceptions include when we need to keep data to meet legal obligations, detect fraud, investigate reports of abuse or other Terms of Service violations, or fix security issues. Additionally, an exception would apply if we would be unable to provide the services that you signed up for without the data, in which case, you are free to request account deletion and cease use of the services. See more about this in our Privacy Policy. Once we’ve verified your identity, we’ll delete your personal data (unless an exception applies) and will direct our service providers to do the same.
  • Timely response. You have the right to make two free requests in any 12-month period. We will respond to your request within 45 days, and in more difficult cases we may extend our response time by another 45 days.
  • Non-discrimination. We encourage our users to think carefully about their privacy and data sharing habits. And in no way would we ever hold it against one of our users should they choose to exercise the privacy rights granted them by the law. Don’t hesitate to reach out with questions or requests.

Contacting Us. To make any inquiries, request, or exercise any of your rights granted under California law, you can contact us by email at privacy@yohana.com. We may need to go through a few verification steps after you reach out, but we’ll help you through that.

Information We Collect. As we address in our Privacy Policy, we collect personal data for a range of purposes, though primarily to allow us to provide and improve our services. In the last twelve months, we have collected the following types of personal data about our users. In some cases the data is provided directly by users. In other cases it was provided by third parties, or obtained through user interaction with our services.

  • Identifiers, such as your name, email address, IP address, username, or other similar identifiers. We primarily use these identifiers to create your account, maintain security of our services, and communicate with you.
  • Customer records information, such as social security number, government ID, signature, passport information, telephone number, bank account number, credit card number, or debit card number. We primarily use these types of information to facilitate transactions and payments and to communicate with our users.
  • Characteristics of protected classifications under California or federal law, such as your gender or age. We primarily use this information to provide the services and understand our user base.
  • Commercial information, such as payment history and purchase history. We primarily use this type of information to keep track of user transactions and for internal business and financial recordkeeping.
  • Internet or other electronic network activity information, such as session logs, search history, information about your interaction with a website, application, or advertisement. We primarily use this type of information to help understand how our services are performing, as well as to improve our own understanding of our services.
  • Geolocation information, such as your IP address which provides a rough approximation of location. We use this data primarily to understand where our site visitors and app users are accessing the services, and in some cases to provide more relevant recommendations.
  • Professional or employment-related information, such as the type of work you do. We primarily use this type of information to offer more customized services and recommendations.
  • Inferences, such as your purchase preferences and the types of services you may enjoy. We primarily use this type of information to customize our recommendations for you.

Information Sharing. In the past 12 months, we’ve disclosed the above categories of information for business purposes, or at your direction, with our service providers, Corporate Affiliates, and other third-parties. For instance, we share personal data about our users with our data hosting and storage providers. We have agreements with our service providers which limit their ability to use your information and require them to ensure its confidentiality.

Updates to this Notice. We will update this Notice every 12 months and let you know when we’ve made updates, consistent with our Privacy Policy.

Yohana
3460 Hillview Ave.
Palo Alto, CA 94304-1338
privacy@yohana.com